Earlier this week, I shared my frustration of doing business . Yesterday and today, I almost literally pulled my hair because of the stress I am getting to clear our cargo and at the inconsistencies in the banking sector.
Yesterday, I received a call from our agent on how our cargo was not going to be released unless we topped up the duty charges, which we have already paid twice. So I rushed to the bank with my baby whom I had hoped to spend the afternoon with. So we did a bankers cheque and I made an error somewhere and hence requested them to change. The nice cashier told me, I needed to come back the following morning as they had already closed the system and its was 4.45p.m. Their branch closes at 4p.m.I walked away heart broken but my beloved was there to help with baby as I took in the information and saw storage costs go up for another day.
This morning, I was am among the first at the bank door and was told I needed to repurchase the bankers cheque to correct the error. I said thats ok, but I would like to do a telex transfer from my account like I had done last week.. Do you know the nice cashier started telling me how its impossible? I had called this particular branch last week and a gentleman told me I could do that, and I actually did the transfer easily last week in a different branch of the same bank, yet now it was impossible? At this point she send me to the customer service to call the branch I was referring too. The sweet customer service lady tsaid something like",oh the telex has a certain limit and last week the operations manager in that branch just did you a favour".She adviced that I go to that branch and try my luck. For someone who was already under pressure, I requested to withdraw the money and do a direct deposit into the account.However, the bank was on the other side of town and so I took a cab and didt he deposit. Am so tempted to switch off my phone and hide.
What a morning this was? To say am not stressed is a lie,to say that I felt like I would ttrow in the towel, I would be lying but I shall not give up, I shall press on. As of now am looking forward to having lunch and for a while just forget about this cloud that is just hanging above me.
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