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Inconveniences

On Friday morning, I went to a nearby salon to do a treatment and because I needed to braid my hair, I wanted to schedule an appointment for today Monday. A lady friend of mine called her colleague who does the braiding and we agreed on the pricing and booked an early appointment for this morning.I had made arrangements at the shop for someone to stand in for me this morning. I called before going to the salon and was told the lady was there and when I went she first looked at me like she has never seen me. I was 15minutes early and she had another client whom she was doing a manicure and pedicure. I know that would take another 40/50 minutes As I sat there, she came and started to explain that I should come back at 1p.m. because she had that particular client  and there was another on the way before she could get to me.

I was clearly not amused. I asked what was the purpose of  booking an advance appointment  if one was to come and be given stories and asked to reschedule. Thanks to my sister Emma, she gave me a contact at Kenyatta Market. I didn't even flinch, I just hopped into a matatu and went and thanked God that we have options.

So am back to the office,happy and content. May we learn to keep our word and when we can't lets be courteous enough to inform the other person in good time.

Have a warm week won't you?

Comments

Ems Makuthi said…
I feel yah girl, some people have this tendency of just taking thins for granted and they think they can get away with it. Sorry about that, i hope your hair looks great now. she doesn't know, she has lost a customer and much more than that...
I totally agree but guess who I feel for..the owner of the salon. Having run one before, that kind of behaviour is very costly to the salon owner because with that kind of attitude do you think I will go back there again..I don't think so.

As for my hair looking great, I feel good about it and am awaiting my beloved's comment. Will keep you posted.Hugs

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